Retail Chain Staffs 3 Locations in 5 Days After Team Walkout
When a labor issue gutted their workforce, this retail chain turned to Pivot X to fully restaff 3 locations in just 5 days—and avoided store closures completely.
5 Days
Time-To-Fill
0 hours
Store Downtime
100%
Revenue Retention
The Client:
A regional fashion retail brand with 7 physical locations lost 80% of staff at 3 stores due to a sudden labor dispute. With no internal bench and peak sales season approaching, they were at risk of store closures, revenue loss, and reputational damage.
The Challenge:
- Urgent roles: 15 retail associates, 3 supervisors across 3 cities
- Compliance: Some stores located in union-sensitive jurisdictions
- Training: Fast upskilling required in POS system, visual merchandising, and brand communication
Pivot X Solution:
- Activated our local recruiter network and pre-vetted retail talent pool
- Created a crash onboarding protocol for systems, products, and store policies
- Filled every role in 5 business days while preserving brand experience
Results:
- Time-to-Fill: 5 days
- Store Downtime: 0 hours
- Revenue Retention: 100%
- Staff Turnover Post-Hire: <5% in 90 days
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